Privacy Policy
At Nexora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you access or use the Nexora Trading Platform.
1. Information We Collect
To provide secure and efficient services, Nexora may collect certain information including:
- Account registration details
- Name and contact information
- Wallet addresses and blockchain transaction information
- Trading activity and platform usage data
- Device information and technical data
- Communication and support requests
2. How We Use Your Information
Nexora uses collected information for the following purposes:
- Providing and improving trading platform services
- Managing user accounts
- Enhancing security and preventing unauthorized activities
- Processing transactions and platform operations
- Providing customer support
- Improving user experience and platform performance
3. Blockchain & Wallet Information
Nexora may interact with blockchain networks and wallet services. Blockchain transactions are recorded on public networks and may be visible through blockchain explorers. Users should understand that blockchain data may not always be completely private.
4. Data Security
Nexora applies appropriate technical and organizational security measures designed to protect user information against unauthorized access, misuse, loss, or disclosure.
Security measures may include:
- Encrypted data transmission
- Account protection systems
- Security monitoring
- Access control procedures
5. Cookies & Tracking Technologies
Nexora may use cookies and similar technologies to improve website functionality, analyze platform performance, and provide a better user experience.
6. Third-Party Services
Nexora may use third-party services such as blockchain networks, payment providers, analytics tools, or security services. These third parties may have their own privacy policies and practices.
7. Information Sharing
Nexora does not sell user personal information. Information may only be shared when necessary for:
- Providing requested services
- Maintaining platform security
- Meeting legal or regulatory requirements
- Protecting user rights and platform integrity
8. User Responsibilities
Users are responsible for maintaining the security of their account credentials, wallet access information, and personal devices used to access Nexora services.
9. Data Retention
Nexora may retain user information for as long as necessary to provide services, maintain security, comply with legal obligations, and resolve disputes.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain data.
11. Policy Updates
Nexora may update this Privacy Policy from time to time to reflect changes in technology, services, or legal requirements. Updated versions will be published on this page.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact the Nexora support team.